Consumer Disputes
Consumer protection claims in London, Ontario. Defective products, refunds, unfair business practices. Small Claims Court representation.
Frequently Asked Questions
What is an unfair business practice?
Under Consumer Protection Act: false representations, unconscionable conduct, negative option billing, failure to deliver.
Can I return defective products?
Yes, you have rights under Sale of Goods Act for products that don't match descriptions or aren't fit for purpose.
What costs can I recover if I win?
Filing fees, service costs, and portion of legal fees (up to 15% of claim). Interest on judgment also awarded. We pursue full cost recovery.
Can I sue someone who lives in another province?
Yes, if the contract was formed in Ontario or the incident occurred here. Service and enforcement across provinces can be more complex. We advise on your options.
Contact Legal Assist
Legal Assist Paralegal Services — Licensed by the Law Society of Ontario. Serving London, Ontario and Southwestern Ontario. Call 226-272-5153 or email jeanfrancois@legalassist.london for a free consultation.