Airline Disputes & Compensation Claims
Fight airline compensation denials in Ontario. Flight delays ($400-$1,000), denied boarding ($900-$2,400), lost baggage (up to $2,900). APPR experts. CTA complaints filed. Free consultation.
Frequently Asked Questions
How much compensation am I entitled to for a flight delay in Canada?
Under the APPR, large airlines must pay $400 for 3-6 hour delays, $700 for 6-9 hours, and $1,000 for 9+ hours. Small airlines pay $125, $250, and $500 respectively. These are fixed amounts set by Canadian law.
What compensation do I get for being bumped from a flight?
Denied boarding compensation is $900 (under 6 hours late), $1,800 (6-9 hours late), or $2,400 (9+ hours late). Airlines must pay within 48 hours without requiring a formal claim.
How do I file a complaint with the Canadian Transportation Agency?
First submit a written claim to the airline and wait 30 days. If unresolved, file through the CTA online complaints portal with all documentation. A Complaints Resolution Officer will review and issue a binding decision.
Can I claim compensation for lost luggage in Canada?
Yes. Under the Montreal Convention, airlines are liable for up to approximately $2,900 CAD for lost baggage. For delayed bags, you can claim reimbursement for essential items purchased. Report damaged bags within 7 days and delayed bags within 21 days.
Contact Legal Assist
Legal Assist Paralegal Services — Licensed by the Law Society of Ontario. Serving London, Ontario and Southwestern Ontario. Call 226-272-5153 or email jeanfrancois@legalassist.london for a free consultation.