Accessibility Complaints
Accessibility complaint representation in London, Ontario. AODA violations, duty to accommodate, Human Rights Tribunal disability discrimination claims.
Frequently Asked Questions
What is the duty to accommodate?
Employers, landlords, and service providers must accommodate persons with disabilities to the point of undue hardship. This includes modifying policies, providing assistive devices, and adjusting physical spaces.
How do I file an AODA complaint?
Report AODA violations to the Accessibility Directorate of Ontario. For discrimination complaints, file with the Human Rights Tribunal of Ontario (HRTO) within one year of the incident.
What is undue hardship?
The legal threshold employers must meet to refuse accommodation. Cost alone is rarely sufficient. Factors include financial cost relative to the organization, health and safety risks, and impact on other employees.
Can I file both an AODA and human rights complaint?
Yes. AODA complaints address regulatory compliance while HRTO complaints address discrimination. They serve different purposes and can proceed simultaneously for maximum protection.
Contact Legal Assist
Legal Assist Paralegal Services — Licensed by the Law Society of Ontario. Serving London, Ontario and Southwestern Ontario. Call 226-272-5153 or email jeanfrancois@legalassist.london for a free consultation.